How to use

1. Wrap the belt around your lower abdomen or lower back and secure the adjustable strap comfortably
2. Press the power button to turn on
3. Select your heat level — start low and increase as needed
4. Select your vibration mode — or use heat only if you prefer
5. Wear for up to 30 minutes — the belt switches off automatically
6. Recharge via USB when the battery is low

That's it. No complicated setup, no wires while wearing. Just put it on and go about your day.

Orders ship same day or next business day from our US warehouse. Delivered in 4–6 business days with tracking.

Our 30-Day Guarantee

We want you to love your Lunéra Relief Belt. If you're not completely satisfied, we offer a 30-day return window from the date you receive your order.

Eligibility

To be eligible for a return, your item must be:

• Returned within 30 days of the delivery date
• In its original condition — unused or lightly used, with no visible damage
• Accompanied by proof of purchase (your order confirmation email)

How to Start a Return

1. Email us at info@lunera.site with your order number and the reason for your return
2. We will respond within 1–2 business days with return instructions and the return address
3. Ship the item back using a trackable shipping method — we recommend keeping your tracking number
4. Once we receive and inspect the item, we will process your refund within 5–7 business days

Refund Details

Approved refunds are issued to your original payment method. Please allow 5–10 business days for the amount to appear depending on your bank or card provider.

Return shipping costs are the responsibility of the customer. Original shipping charges are non-refundable.

Damaged or Defective Items

If your item arrived damaged or defective, please contact us within 7 days of delivery at info@lunera.site with a photo of the issue. In this case we will cover the return shipping and send a replacement or full refund at no cost to you.

Non-Returnable Items

We cannot accept returns on items that show signs of heavy use, damage caused by misuse, or items returned without prior contact with our support team.